Thompson Chicago, by Hyatt

Great location in the Gold Coast area. Very clean, very courteous staff for the most part.

The hotel staff is extremely helpful. I booked at the last minute after arriving at a disappointing nearby hotel. Sean at reception was very accommodating at finding a room with early check-in. He then upgraded me to a corner king suite with a beautiful view. The room is comfortable and exceptionally clean with all expected amenities.

From the atmosphere of the building to the staff my stay was impeccable beginning to end. I have stayed in thousands of hotels over the years and this one makes my top two. I am looking forward to bringing my children to visit Chicago this year and we will be staying nowhere but at the Thompson.

Excellent location. Steps from stores, restaurants and easy to get to museums and theaters. beautiful view.

Front office staff was STELLAR!!!! The room was one of the best hotel rooms we have stayed at on a 6 week cross country trip. Very large, very clean, very comfortable bed (my husband loved lounging on the couch in the room). We called down for ice at one point and no less than 5 minutes later the gentleman that checked us in personally brought us our ice. Out of probably 35 hotels we stayed at in the last 6 weeks, the Thompson was BY FAR the most professional and attentive service.