Thompson Chicago, part of Hyatt

I absolutely loved Alex at the front desk. He was attentive and kind enought to search dinner locations for us. The room was spacious and quiet. I felt very safe in and around the hotel. TAHE VIEW was amazing of the lake.

We had a big hiccup with our air bnb and last minute had to change locations for our entire family but upon arrival the staff was incredibly professional and so helpful. They made our last couple days in Chicago a dream. We cannot recommend this hotel enough.

Front office staff was STELLAR!!!! The room was one of the best hotel rooms we have stayed at on a 6 week cross country trip. Very large, very clean, very comfortable bed (my husband loved lounging on the couch in the room). We called down for ice at one point and no less than 5 minutes later the gentleman that checked us in personally brought us our ice. Out of probably 35 hotels we stayed at in the last 6 weeks, the Thompson was BY FAR the most professional and attentive service.

The bed was confortable, front desk is really friendly and helpful.

The location at the top of the Magnificent Mile was perfect for sight seeing, dinning, and bar hopping.